Privacy Policy

1. Introduction & Privacy Commitment

At Ailygence (“Ailygence,” “we,” “our,” or “us”), we believe that technology is only as strong as the human trust behind it. As set forth in our Responsible AI by Design framework, our first commitment is Privacy First: we protect information, respect user dignity, and maintain unwavering transparency in how data is collected, handled, and processed.

This Privacy Policy explains the nature, scope, purpose, and rights associated with the personal information collected when you access and use our website at https://ailygence.com (the “Website”), interact with our AI Pathfinder recommendation wizard, explore the Atlas resource hub, or submit inquiries to ally with our team.

2. Information We Collect

We collect information only to the extent necessary to deliver a smooth, responsive, and relevant educational and advisory experience.

A. Information You Voluntarily Provide

• Contact & Inquiry Information: When you complete our “Work With Us” form or email us directly, we collect your full name, work or personal email address, designated area of interest (e.g., Academy Training, 1-on-1 Mentorship, Business Automation, Studio, Labs, Atlas, or Institutional Advisory), and the specific details of your message or workflow needs.
• Direct Communications: Records and transcripts of correspondence if you communicate directly with our advisory or support teams.

B. Interactive Session & Preference Data

• AI Pathfinder & Matcher Wizard: Responses you select during the 3-step pathway quiz (e.g., your primary role, immediate objective, and experience level) are processed client-side within your browser session to calculate matching ecosystem recommendations.
• Theme Preferences (Local Storage): We store your selected visual theme preference (Dark Mode or Light Mode) in your browser’s local storage (under key ailygence-theme) so your preference persists across page reloads. This does not track personal identity across other websites.

C. Technical & Diagnostic Log Information

• Standard Server Access Logs: Like standard web infrastructure, our hosting servers automatically record technical parameters when you access our site, including your IP address, browser type and version, operating system, referring URL, timestamp of request, and pages viewed. These logs are maintained strictly for network security, DDoS mitigation, and server performance diagnostics.

3. How We Use Your Information

We utilize collected information exclusively for lawful business and operational purposes, including:

• Fulfilling Inquiries & Consultations: To review your project goals, calibrate training or automation scopes, and provide direct advisory responses.
• Delivering Platform Features: Ensuring smooth user navigation, persisting theme settings, and rendering relevant Atlas playbooks.
• System Integrity & Security: Monitoring platform uptime, preventing unauthorized access or bot abuse, and diagnosing technical issues.
• Compliance & Legal Obligations: Complying with applicable legal processes and protecting the rights and safety of Ailygence and our community.

4. Legal Bases for Processing (GDPR & International Standards)

If you are visiting from the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for collecting and processing your personal data depend on the specific context:

• Consent: When you voluntarily submit your contact information to request details about Ailygence programs or services.
• Legitimate Interests: To operate, secure, and maintain the functionality and performance of our digital platform.
• Pre-Contractual Steps: Taking steps at your request prior to entering into a formal consulting, training, or mentorship agreement.

5. Cookies, Local Storage & Tracking Policy

Ailygence maintains a clean, respectful digital environment:

• No Third-Party Ad Trackers: We do NOT use third-party behavioral advertising networks, retargeting pixels, or surveillance trackers.
• Functional Local Storage: We use browser localStorage solely to remember your chosen theme (Dark/Light). You can clear your browser storage at any time through your browser settings.

6. Information Sharing & Third-Party Processors

We do not sell, rent, lease, trade, or monetize your personal information to any third parties under any circumstances.

We share data only with vetted infrastructure service providers who assist us in operating the Website and delivering our services (such as secure cloud web hosting and email communication servers). These service providers are bound by strict contractual data processing agreements that prohibit them from using your personal data for any purpose other than providing services to Ailygence.

We may disclose information if required to do so by law, subpoena, or in response to valid requests by public authorities.

7. Data Security & Encryption

We implement comprehensive technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. All data transmissions across the Website are encrypted using Transport Layer Security (TLS / HTTPS). Access to inquiry data is strictly restricted to authorized Ailygence team members on a need-to-know basis.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, satisfying legal or reporting requirements, and maintaining business records. Server diagnostic logs are routinely purged on a rolling automated cycle.

9. Your Privacy Rights

Depending on your location (including under GDPR, UK GDPR, CCPA/CPRA, and other applicable privacy frameworks), you may possess the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data when it is no longer needed.
• Right to Restrict or Object to Processing: Request limits on how we process your personal data.
• Right to Data Portability: Request transmission of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw your consent at any time where processing was based on consent.

To exercise any of these rights, please contact our Privacy Team at privacy@ailygence.com. We will respond to verified requests within thirty (30) days or as required by applicable law.

10. Children’s Privacy

The Website is not directed to children under the age of 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information directly from children without appropriate parental or educational institution consent. If you believe a child has provided us with personal information without required authorization, please contact us immediately so we can promptly delete such information.

11. International Data Transfers

If you access the Website from outside our server hosting jurisdiction, please be aware that your information may be transferred to, stored, and processed in locations where our cloud infrastructure resides. We ensure appropriate cross-border safeguards and contractual protections are in place in compliance with applicable international data protection regulations.

12. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our operational practices, ecosystem offerings, or legal requirements. Any modifications will be posted to this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about our privacy practices.

13. Contact Our Privacy Office

For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please reach out to us: